Overview
A strong operations assistant scorecard should focus on evidence instead of impressions. Define the recurring workflows the person will own and the signals that show they can handle them with low supervision.
Useful criteria include written communication
Useful criteria include written communication, follow-through, calendar and inbox judgment, tool fluency, prioritization, and comfort resolving ambiguous requests.
Keep scoring simple
Keep scoring simple. A small team can maintain a four-point rubric more consistently than a long matrix with overlapping traits.
Pair each score with a short note
Pair each score with a short note from the interview or work sample. Those notes help the hiring team calibrate decisions and improve the next version of the process.